Patient Administrator

Location Leicester
Job-type Permanent
Salary £20300 - £22500 per annum
Reference J360900
Date Published over 1 year ago
TTM Healthcare are currently recruiting for a Patient Administrator (Bookings) to join a Endoscopy team based in Leicester for a full time 12 month Fixed Term Contract .

Candidates with experience in the medical sector will be prioritised.

Salary: £20,300- £22,500
Location: Leicester

The Unit is open Monday to Sunday and you will be working on a rotating Rota. 37.5 hours per week covered over 4 X 9.5 hour shifts.

The Role:
• Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate.
• Guiding patients throughout patient pathway.
• Building 'packs' for patients.
• Ensuring that clinically validated appointments are booked appropriately and according to clinical priority on the appointments system
• Organising pre operation prep.
• Follow up phone calls with patients after procedure.
• Assisting in the completion of month end administrative procedures for the management team.

Requirements for the Role:
• Experienced working in a customer or patient focused environment
• Confident using Microsoft packages and other IT systems
• Strong communication skills, both written and verbal
• Attention to detail
• The ability to work independently and as part of a multi skilled team

Benefits:
• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Private medical insurance options
• Life assurance
• Hybrid and flexible working opportunities
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid-for professional memberships and more.

Apply now!



TTM Healthcare Solutions is an Equal Opportunities Employer